Booking confirmation and terms of payments

Booking less than 3 months :

The full rent , of all the "extras" that you chose and and deposit must be paid at time of booking

booking more than 3 months :

Two months deposit and the first month's rent must be paid at time of booking .;


Payment :
Payment can be made via Paypal or bank transfer , the remaining cost to you . The reservation is confirmed when the money was transferred and received in our accounts in the Dominican Republic.
American Dollars , Canadian Dollars , Euros , Dominican Pesos . The exchange rate applied will be calculated according to the local exchange rate on the transaction date .

 

Cancellation fee

The relevant fees are calculated on the deposit paid upon confirmation of the booking before arrival in the country.

- 100% refund up to 28 days before arrival.

- 50% refund up to 7 days before arrival .

- No reimbursement between the seventh day and the day of your arrival

A reservation is officially canceled, whatever the reason, when the traveler click on botton cancellation of the cancellation confirmation page on our website, or else by sending an email and canceled having received back by the agency an email confirmation of receipt of the cancellation.  

To receive a 100% refund cancellation of reservation must be made four weeks before 16:00 local time. For example if the arrival is Monday, December 7, 2015 then you need to cancel no later than Monday, November 9, 2015 before 16:00 hours of the Dominican Republic.  

To receive a 50% refund cancellation of reservation must be made 7 days full before 16:00 local time. For example if the arrival is scheduled on a Monday then you have to cancel later than the previous Monday until 16:00 hours of the Dominican Republic.  

In case of cancellation beyond 16:00 local time 7 days before your arrival, then no refund will be given